Some of our VPN Routers are set to use Nord VPN Server uk52.
This server has recently gone down and Nord Support have told us they dont know how long it will be before it is up and working again.
The solution is to change server.
You can follow these easy instructions and use the supplied files to change to another UK server , uk50.
If you want to change to any other server you can follow the printed instructions that were sent with your router or ask us to email you another copy of your instructions.
We have simplified things here to make it easier for our customers who now need to change server and this puts all the required files in one place.
We have simplified things here to make it easier for our customers who now need to change server and this puts all the required files in one place.
Now please click on this link, then highlight all the text and copy it.
https://cdn.shopify.com/s/files/1/1089/5948/files/CA_uk_50_v3.txt?14189406779826987226
You may want to paste this into a text document now so that you can save it on the computer that will be connecting to the VPN Router as the kill switch will prevent you from using the internet. So save the text files first.
Now click on this link, then highlight all the text and copy it.
https://cdn.shopify.com/s/files/1/1089/5948/files/TLS_uk50_v3.txt?9016629933510138058
You may want to paste this into a text document now so you can save it on the computer that will be connecting to the VPN Router as the kill switch will prevent you from using the internet.
So save the text files first.
We have also created a video so you can see exactly how to do it.
These instructions are for Netgear & ASUS DD-WRT routers only.
If you have an ASUS AC 51 please email support@vpn-router.co.uk for help as these instructions do not apply.
If you have a Linksys DD-WRT Router then please click here <<<<<
If you have any Tomato Router then please click here <<<<<<
We are going to change to server uk50.nordvpn.com, 185.44.76.155
Instructions For All Netgear DD-WRT & ASUS DD-WRT Routers
From a computer connected to your new vpn router; Log into your vpn router by typing 192.168.17.1 into the address bar of your browser.
Use Mozilla Firefox if you have any problems logging in to your router. If asked type root and adminSAF3R into the User Name & Password box
The DD-WRT Interface will open.
Now Click on the Services tab & VPN tab
Scroll down to the Open VPN Client
and make the chnages as shown in the video - adding the server address and CA & TLS Security Key
Then Click Save & Apply Changes
Wait a bit then turn the router Off and ON and you will connect to the new server.